HVAC owners spend $12K+ on ServiceTitan but still miss after-hours calls and let unsold estimates go cold. We close both gaps without replacing your stack.
No pitch. We map your current call flow and show you exactly what's slipping through.
Your office closes at 6pm. Emergency HVAC calls keep coming. Every unanswered call is a job that goes to your competitor.
Tech left a quote on Tuesday. Nobody followed up. Customer went with whoever called back first. You lost a $4,000 job.
Your office manager is the single point of failure for scheduling. When she's sick, dispatching falls apart.
Summer AC season hits. Call volume triples. Your team can't handle it. You cap out on revenue when demand is highest.
Marketing generates leads. CSR logs them in ServiceTitan. Nobody calls back within 5 minutes. Conversion tanks.
Studies show 78% of customers book with the first company that responds. If you're not calling back in under 5 minutes, you're losing to whoever is.
What your business looks like 90 days after going live
| Task | Manual | With AI Automation |
|---|---|---|
| After-hours calls | Goes to voicemail | AI answers, qualifies, books job |
| New lead follow-up | Next business day | Under 5 minutes, 24/7 |
| Unsold estimate follow-up | Never or manually | Automated sequence starts 24hrs later |
| Dispatching | Office manager manually | AI suggests optimal tech, manager approves |
| Seasonal surge | Hire temp staff, still miss calls | AI scales instantly, no hiring |
| Job status updates | Customer calls to ask | Automated SMS at every stage |
| Review requests | Forgotten after job closes | Auto-sent 2 hours post-job |
| Cost per covered hour | $35–55/hr fully loaded staff | <$3/hr AI layer |
Book a free 30-minute call. We'll walk through your current ServiceTitan setup, after-hours call volume, and estimate follow-up rate. You'll see exactly how many jobs you're losing — and what it costs to fix it. No obligation. Just real numbers.
30 minutes, no commitment · ServiceTitan audit · Job loss estimate